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Shopping guide corner【4th】: Note of the Shipping Restrictions for International Shipping- PopupCms-PopupCms 返回顶部
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Shopping guide corner【4th】: Note of the Shipping Restrictions for International Shipping
2019-02-01 439 Views PopupCms
Reasons When you place international orders on Superbuy, you may need to be concerned about the possibility of mail restrictions on the products you are viewing (prohibited and restricted items). Your package may be at risk of being returned by customs if your package is checked with postage problem.
So here comes the question: what products are not available for the intentional shopping? No worries! CNPOPUP have listed prohibited and restricted items below for your reference.

1. Electriferous items
These items will affect the magnetic field signal, and have a fire and explosion hazard

1.1 Built-in battery
1.1.1 The maximum output power of the battery shouldn’t exceed 100W.
Calculation formula = battery capacity * battery voltage.
1.1.2 It must be commercial packaging; each electronic product is equipped with no more than 2 batteries that have been seperated from the product; the battery must be sealed and packaged separately; electronic products with batteries inside must be shut down.

1.2 Extra matching battery
1.2.1 There are other brands of batteries or more than one battery while there is one built-in battery for the electronic product already.
1.2.2 The battery capacity should be below 100W with exact note of battery capacity and brand. The single package limits one matching battery product.
PS: There are few national lines can support the delivery, thus you can contact Superbuy customer service for the specific country.

1.3 Power bank
1.3.1 The mobile power supply should be below 160W/15000mah.
1.3.2 The power bank must have a brand, with clear identification of battery capacity; it can only be sent with IE-MG, only one for a package.
PS: There are few national lines can support the delivery, thus you can contact Superbuy customer service for the specific country.

1.4 Special items
1.4.1 Alcohol cotton or woodware or spinning top without battery.
1.4.2 Superbuy only support the shipment of spinning top without battery; those with battery are not recommended for export.

2 Liquid plasters/powder items
These unstable items have a certain possibility of gasification explosion.

2.1 About shipping restrictions
Non-cosmetic powder and liquid over 10ml, cream and cosmetic powder and 10 ml or less liquid.

2.2 Paste, creamy, emulsus with a small amount of liquid powder (within 10ML)
Cosmetics such as mask and gel pen ballpoint pen has paste, creamy and emulsus with small amount of liquid powder within 10ML.

2.3 Special items(also within 10ML)
2.3.1 Glue/Nail-Polish/Perfume/Essential Oil/Ink (within 10ml of a single package) can be sent; pressure vessel such as with a nozzle (if the nozzle can be unloaded, it can be sent because there is no pressure in the bottle)
2.3.2 Hairdressing cannot be sent.

2.4 Non-cosmetic powder and liquid over 10ML
Liquid: liquid cosmetics and daily necessities such as shampoo and body cleanser.
Powder: refers to the non-white powder

2.5 liquid content
2.5.1 The liquid content of a single product is below 100ML (IE-MG in Singapore and Malaysia, 150ml limit for single item), and the liquid content of a single package is below 200ML.
2.5.2 A small amount of non-white powder can be sent (100G or less).

3 Brands
Famous brands and their imitations, books and CDs, etc., involved in intellectual property protection.

3.1 First-line brands
3.1.1 Brand products in the list of “First-line brands”, mainly including international and domestic first-line brands.
3.1.2 Refer to the customs intellectual property or use the search engine to check whether there is a brand record.

3.2 Brands/CDs
3.2.1 non-first-line brands (compared to the famous brands)
3.2.2 Disc/CD: Prints, films, photographs, records, films, tapes, laser discs, computer storage media and other items that are harmful to the political, economic, and cultural ethics of the country or involve international secrets.
Note: 18K gold 925 silver and other jewellery products that are not too high value belong to the brand CD shipping limit (within ?1000 RMB). It is not recommended to use the small bag route.

4 Food/Drugs
Involving the food/drug control catalogue in the destination country.

4.1 non-meat food
Belonging to food category, it contains cooked food and seasonings made of various kinds of fruit and flour or plant extracts with vacuum sealed package, which are not easy to corrode; pay attention to the Date of warranty (recommended vacuum sealed package, shelf life of 3 months), (egg products are non-meat Food category) It is recommended that a package no more than 2kg.

4.2 Meat food
Belonging to the food category, it contains vacuum-sealed packaged cooked food made from various animals and internal organs, which is not easy to corrode. Pay attention to the shelf life (dried meat floss also belongs to the meat food category).

5 Special items
Specially restricted items.

5.1 Jewelry with high value
It is not recommended to be sent. If customers strongly request, they are responsible for the relevant risks themselves and pay compensation according to the Superbuy standard.

5.2 Adult products
They cannot be sent by the DHL types of delivery, as commercial clearance is more stringent in the seizure of pornographic products.
Adult items with battery can be sent by EUB and US/SF small bags.
Other sensitive goods: warm baby stickers, foot stickers, fire wax.

5.3 Electronic cigarette
Many countries have banned this imports. In order to prevent risks, we do not offer the delivery. (The lighter's outer case also cannot be shipped, as the shape cannot pass the for customs inspection)

5.4 Strong magnetic/weak magnetic
Weak magnetic goods such as mobile phone holders with small magnets and small speakers do not have a postal limit; magnetic buckles or small magnets are other sensitive shipping restrictions; large magnets or cinema audio sets are prohibited.

5.5 Gun accessories
Cannot be delivered! Including assembly class: detachable and can not see the gun type, which is also a contraband.
Finally, according to international treaties, articles that are prohibited from being transported by dangerous goods and prohibited by law are not allowed to be sent!

No worries if there are any questions that you don't understand. Open the Superbuy help center--“Useful Tools” to check the logistics inquiries, cost estimation, mailing restrictions and so on. Or you can send your questions to our professional customer service. We will do our best to help you solve your problems!





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